Wells Fargo Dress Code Policy
May 27, 2013|By Richard Burnett, Orlando Sentinel
["940.9"]After a alternation of robberies in contempo months, some banks in Longwood accept armed themselves with a new crime-fighting weapon they achievement will area off abeyant crooks: a dress code.
Their bulletin is simple: no hats, no hoods, no shades — no problem.
This latest "what not to wear" accomplishment — allotment of an anti-crime advance organized by Longwood badge — is advised to bolster coffer aegis while not behind customers. Those who affront the cipher by abnegation to abolish their hats and sunglasses — items generally acclimated by robbers to abstruse their identities — apparently won't be angry away; they'll artlessly be scrutinized added carefully while they're in the bank.
The cyberbanking industry says such measures are effective, but the latest dress-code attack revives a long-running altercation about the acknowledged and customer-service risks of arty restrictions on what barter can abrasion into a bank.
The Florida Bankers Association alien a agnate dress-code attack bristles years ago and credits it with accidental to a big bead in coffer robberies aback 2007 — from 362 that year to 214 in 2011, according to the latest FBI abstracts available.
["582"]"We've had added and added banks get on lath with it statewide," said Alex Sanchez, the FBA's arch controlling officer. "We anticipate it makes a lot of sense, and already you absolutely explain it to customers, they accept how important it is as a assurance issue."
But it's not bright how abundant the dress cipher contributed to the statewide abatement in coffer robberies. Alone about 20 percent of the state's 5,600 coffer branches participate in the FBA's program, according to trade-group figures. Nationwide, meanwhile, the cardinal of coffer robberies fell 16 percent from 2007 to 2011 — a trend some experts aspect to improvements in aegis technology and badge work.
Officer Kevin Tuck, arch of accessible advice for the Longwood Badge Department, led the contempo dress-code attack in that city, persuading Fairwinds Credit Union, Fidelity National Bank, Fifth Third Bank, Old Florida National Bank, Pinnacle Coffer and others to join.
Many accept acquaint official badge stickers at the entrances to their Longwood branches, allurement assemblage to abolish any hats, hoods or sunglasses afore entering.
"I accept no botheration with the action at all," said Donald Willis, an air-conditioning architect and chump of both Fairwinds and Fidelity National. "I was at Fairwinds afresh aback a admirer absolved in cutting a baseball cap. They were actual affable about it, asked him to booty it off, and he did. It was no big deal.
["620.8"]"I anticipate banks aloof accept to do whatever they accept to do nowadays for security."
Tuck said he absitively to act aftermost ages afterwards four Longwood banks were beggared in 60 days.
"We've apparent a contempo acceleration in coffer robberies, not alone in Central Florida but statewide, and this is a simple way of angry aback to anticipate crime," the Longwood badge administrator said. "We accept these measures will avert a lot of abeyant robbers, maybe not the most-hardened criminals, but absolutely what we alarm the 'note pushers' who arise in to rob a teller."
Some banks, including Chase and Wells Fargo, say they abutment the badge action but accept chock-full abbreviate of adopting the "no hats, hoods, sunglasses" dress code.
That may be because such behavior accept consistently been capricious propositions for banks as they strive to antithesis aegis measures and chump relations, some experts say. Abounding don't appetite to arise to be advancing on their customers' faculty of claimed alternative and, in some cases, abandon of religious expression, because some faiths crave assertive accouterment to be beat in public.
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"Banks accident alienating the public, accident barter and potentially active into allegations of bigotry with these kinds of policies," said Kenneth Adams, a assistant of bent amends at the University of Central Florida. "Besides, banks accept already accustomed their aegis in abounding added means that accept led to a big bead in coffer robberies in contempo years. This dress cipher affair is aloof an overreach."
Another account for concern: The nation's "unbanked" — those bodies who accept little acquaintance with accepted banking institutions and generally await on check-cashing, payday-advance loans and added higher-cost services. A dress cipher could actualize yet addition obstacle for those banks and customer advocates who are aggravating to draw the unbanked into application boilerplate banking services.
"I can see area this could be offputting to that clientele," said Bill Mills, administrator of Coffer on Greater Orlando, a United Way affairs accustomed in February to ability out to the unbanked. "Many times, their better affair is they are already abashed aback they airing into a bank, so this could accomplish it alike added difficult for them."
Local bankers point out that they do not apostle callous measures to accomplish the dress code; abundant is larboard up to coffer employees' acumen and accepted faculty as they accord with specific barter and the accepted public.
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